કામની વાત: ખોટા UPI એડ્રેસ પર મોકલેલ પૈસા કેવી રીતે પરત આવશે? જાણો શું છે RBIનો નિયમ

The Reserve Bank of India has issued new guidelines regarding digital payments. Under which payment on wrong UPI address (Unified Payments Interface) can now be recovered. As per the rules and guidelines if both the payer and the payee use the same bank, the refund process will be faster. When money has been transferred to another bank account, it may take time to refund the incorrect payment.

There are 5 ways to recover money sent to wrong UPI address. The first way is to request a refund of the payment to the person to whom the payment was made in error. Can also show transaction details to receiver for satisfaction.

Report the erroneous transaction to your UPI app’s customer support team. Share all relevant information and evidence of the transaction. They can help start the refund process.

If users are unable to resolve the issue through the in-app customer support, they can lodge a complaint with the National Payments Corporation of India (NPCI).

Report the erroneous transaction to your bank. Visit the bank and provide complete details of the transaction and help initiate the chargeback process to refund the amount remitted.

If the above option does not work, you can call the toll free number 1800-120-1740. The experts here will fully assist you in starting the charge back process.